Skip to main content

What is 'Uber' exactly?

    EU court of justice has ruled on 20-12-2017 that Uber is not an intermediary but a transportation service and hence state can regulate it as per transportation policy. (Here is media release) The matter of contention was Uber service in Spain where even non-professional driver can register vehicle on Uber and then transport a passenger who has booked through app. The taxi union has objected the competition stemming from 'non-professional' drivers. 
    Uber has portrayed itself as an app that connects two parties, one which has a demand for transport and other which can supply this transport. Uber emphasizes the operation of 'connecting demand with supply' and that's how they define the product or platform they are providing. In Uber's point of view. Uber sells platform service to both, buyer and seller. 
    The way court ruling has defined Uber is 'provider of non-public transport service which uses intermediation through app'. The court has emphasized that Uber connects not demand and supply, but demand and supply of 'transport services'. It seems matter of what has greater emphasis. 
   It seems that Uber has tried defining themselves in a way they are not perceived by lot of consumers of their service. The digital platform of Uber is used only for the sell and purchase of transportation services. That is the dominant perception in consumers' minds. Hence Uber's emphasis of Uber being simply an intermediation service looks hollow. If there would have been multiple commodities purchased and sold by the intermediation provided by Uber, then Uber could have credibly portrayed itself as 'provider of intermediation services'. 
--
What if Amazon launches taxi-hailing as part of its digital platform? If I am the seller, I register my services on Amazon app and someone who needs them buys it, as one buys a book or a shampoo from seller. In that case, how will regulators will treat this sell-purchase? 
What is at stake here how do we define any service or act of trade. It is not possible to see only 'bringing together' part of sell-purchase of services. 'Bringing together' or 'platform services' are overruled by regulations that are applicable to what is being bought and sold. Otherwise, sex trade or other illicit or harmful trades can take place with the help of platform services and yet platform services cannot be considered guilty. This clearly seems unagreeable. In the same vein, Uber cannot be seen simply as an intermediary but has to be thought of as an intermediation which is part of trade of some particular service and hence regulation of such particular service is applicable to Uber. 
--
What if Uber or any firm/anyone develops an app that simply shows vehicles with vacancy to individuals in need of transport and then drivers and passengers negotiate among themselves and they donate something to the app, but it is possible to use it for free? 
There is clearly a question of safety at stake here. But at the same time, if two individuals agree to share their information on 'charitable' platform, what exactly is wrong with it? A utilitarian will sense that loss of unrealized transaction can be much greater than saving on unsafe incidences. 
--
Uber being regulated is not much of worry. The worry is unchecked nuisance of Taxi-unions. Taxi unions keep prices high and ensure that there is no rapid increase in demand, in turn ensuring profits for members. The case of welfare loss is very evident in such market. State should force Uber and other providers to get professional drivers and registered commercial vehicles, but should check the unions too. 
--
I dread the day if it ever happens that Auto and Taxi fares in Mumbai will also apply to Ola and Uber.   

Popular posts from this blog

Why exit polls got it so wrong?

Results of India general elections 2024 have thrown a surprise no one saw coming. NDA has secured a majority but BJP on its own has failed to secure the majority, unlike last two general elections.                No exit poll predicted this scenario. As per exit polls, BJP was going to reach majority mark on its own and NDA was going to win about 350 seats. But BJP has won 240 seats and NDA has won 292 seats. The results seem to be beyond the confidence intervals projected for the prediction. What does that say about exit polls? There are multiple possible answers to this question. I will rule out conspiracy answers at the outset. I am not going ahead with argument that exit polls were staged to help some agents. One interesting possibility that I might want to consider is false answers from voters. Respondent’s response to exit poll enumerator can be a strategic choice if respondent thinks that revealing what she...

Balia suffers and Mumbai stares

  More than 100 have died in Balia and Deoria district of Uttar Pradesh in last few days . These districts have experienced heatwave conditions. IMD has given orange alert warning (40℃ to 45℃) for these as well as other districts in Eastern Uttar Pradesh. For those who are aware, Kim Stanley Robinson’s Climate fiction ‘The Ministry for the Future’ opens with a stunning description of heatwave related deaths in Uttar Pradesh. What is happening now in Deoria and Balia district has uncanny resemblance to what author has imagined. In some sense, we have been made aware of what awaits us, though we have decided to bury it because it is inconvenient. Even now, these deaths are not officially attributed to heatwave. Here is what I think have happened. It is a hypothesis rather than a statement with some proof. Balia and Deoria are districts near Ganga, a large water body. Rising temperatures have caused greater evaporation of this water body leading to excessive humidity in the surr...

Haunting spectre of humid summers

3 months of the summer of 2023 have passed so far. Compared to last year, this summer has been less scorching. The temperatures in Mumbai Metropolitan Region (MMR) were around 40℃ in March and April 2022. This year, it was only in April, temperatures rose to that uncomfortable level. March 2023 was surprisingly pleasant this time, more so because we anticipated something harsher. After the 23 rd April 2023, temperature have dropped by few degrees and most importantly it has become somewhat tolerable again. But this summer has left an indelible mark on our memory due to several deaths caused by heatstroke on 16 th April 2023 . Deaths of heatstroke is not the possibility one typically associates with MMR. We have train track deaths and reckless driving for such association. (Perhaps we add ‘mauled by stray dogs’ as well, if not now then in near future!) Those deaths reminded me of climate fiction ‘ The Ministry for the Future ’ by Kim Stanley Robinson. This novel opens with a clima...